Shipping Policy
Shipping costs may vary depends on location
Orders are dispatched from our warehouse based in Quezon City, and are usually delivered within 3-5 business days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refund Policy
No cash refund policy
No monetary refunds will be given, though alternative refunds may be offered such as store credit or exchanges being our products are essentials.
Cancellation / Return / Exchange Policy
Cancellation
You may cancel an order at any time prior to shipment.
Returns and Exchange
- You have 21 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused, sealed and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
If you have questions on how to return your item, contact us @ caretoserve2021@yahoo.com